Senior Home Care
in Kansas City, MO
Frequently Asked Questions
Compassion Home Care delivers high-level
support services in homes and facilities.
Frequently Asked Questions
Below are some of the most asked questions we receive from folks about our home care agency and services. If you don’t see a question you have answered here, please contact us and we will answer it personally. Call us or submit your question(s) by the clicking the ‘ask a question’ button below. You can also contact us using the form at the bottom of this page.
Click on any question below to reveal the answer.
Getting
Started
How do we get started?
Everything starts off with a phone call between one of our care coordinators and the client or their designated proxy, usually a family member or friend. This call helps us get some basic information about your loved one, their needs and to convey to you our recommendations. After that we recommend a no obligations assessment meeting between you and your loved one and our care coordinator to gather and discuss more details which can’t be gleaned over the phone. This meeting may also include introducing a potential caregiver for the client and family to meet and converse with. After this meeting we can start services upon acceptance of our service offerings.
Can we choose our caregiver?
Absolutely. We will carefully select a caregiver based on your loved one’s requirements and personality and then introduce them during our free assessment or in a follow up meeting. The client makes the final decision on the choice of caregiver.
Do you provide free in home care assessments?
What areas of Missouri do you provide home care services?
We serve the greater Kansas City area.
Caregivers
Are all caregivers your employees?
Yes, we employ all of our caregivers. They are not directly hired by clients.
Who pays the caregiver?
Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.
What kind of screening do you do on caregivers?
All of our caregivers are put through a very rigorous and detailed screening procedure. It includes in-person interviews, validating caregiver training and experience, reference checks, DMV check and criminal background check.
Payment
Who pays the caregiver?
Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.
What forms of payment do you take?
Our agency is both a private pay home care agency as well as a Medicaid services provider. We accept many forms of payment, including checks, credit cards and proceeds from long term care insurance policies that may cover our services for private cases.
Do you take Medicare or Medicaid?
Yes, we are a provider of home care services covered by Medicaid.
Misc.
Is your company a franchise?
No, Compassion Home Care is a locally established. owned and operated business. This independence allows us to be more nimble and responsive to our clients needs.